Info-Point

The Info-Point is the first place to go for all questions regarding your studies.

Here you will get information and advice if you

• are looking for somewhere to stay,
• need application forms, or
• are new at the university / college and don't know who else to ask.

Our members of staff

• can give you information on all services offered by Düsseldorf Studentenwerk (Student services),
• can help you find competent contact persons,
• accept BAföG (student grant) application forms,
• issue the international student identity card (ISIC) ticket..

In addition, Studentenwerk counts as a government agency and is thereby permitted to certify duplicates or (photo)copies of original documents, issued by or required by a government agency (e.g. university / college). (Please note that the documents to be certified must be in German; birth, death and marriage certificates can not be certified.) 

Contact

Opening hours
Monday to Thursday: 8am - 4.30pm
Friday: 8am - 3pm

Cash desk

Opening hours
Monday to Friday: 9.30 - 12am

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